Privacy Policy

This Privacy Policy explains how Expert Educare Pvt. Ltd. (“Expert Education”, “we”, “us”) collects, uses, and protects your information when you book a consultation or use this website.

Information we collect

• Contact details you provide — name, email address, and phone/WhatsApp number.
• Booking & assessment details — the goal you select, your chosen slot, and the answers you enter in the pre-consultation form.
• Payment information — processed securely by our payment partner (Razorpay). We do not store your full card or bank details on our servers.
• Technical data — basic device/browser information and cookies needed to run the site.

How we use your information

• To confirm, schedule, and deliver your consultation.
• To send booking confirmations and reminders by email and WhatsApp.
• To prepare your assigned expert for a relevant, personalized session.
• To process payments and issue receipts/invoices.
• To improve our services and respond to your enquiries.

Sharing with third parties

We share the minimum necessary data with trusted service providers: Razorpay (payments), Meta / WhatsApp (booking messages), and email delivery services. We do not sell your personal data to anyone.

Data retention

We keep your booking and consultation records for as long as needed to provide our services and meet legal or accounting obligations, after which they are securely deleted or anonymized.

Security

We use reasonable technical and organizational measures to protect your data. No method of transmission over the internet is 100% secure, but we work to safeguard your information.

Your rights

You may request access to, correction of, or deletion of your personal data by contacting us at the details below.

Changes to this policy

We may update this policy from time to time. The latest version will always be available on this page.

Contact

Expert Educare Pvt. Ltd.
A-913, Dev Aurum, Prahladnagar, Ahmedabad
Email: experteducation@gmail.com
Phone: +91 93740 01004